Privacy and your data

Keeping your data safe
We want you to use the Learning Gain Tool with confidence. We take your privacy seriously and will only use your personal information to administer your account and to provide general analysis information.

Cookies
To help you access the Learning Gain Tool quickly and effectively we use cookies to log your access and related information (for example, if you’ve clicked ‘Remember me’ on the login page we will make a note of your login credentials so that you can log in more easily next time).

Why we need your data
The Learning Gain Tool works by collecting data from registered users responses to rating-scale statements or questions. Your responses to these statements are summarised and made available to you for your own use and benefit. They are also summarised (by programme and other areas) for viewing by your programme or activity organisers. When your data are included in summary analyses for your programme organisers, all personal identifiers are removed.

How long we keep you data
We will keep your personal data for the duration of your programme or activity.  At the end of your programme or activity, we may keep your data for up to 5 years and use it for comparison purposes (for example comparing your data to that of other cohorts or groups).  When making such comparisons we remove all personal identifiers from the data.

More information on how we hold and store your data
The Learning Gain Tool is a product and service provided by Research Toolkit Limited, as such Research Toolkit is the ‘Controlller’ of the personal data you provide to us. We only collect basic personal data about you which does not include any special types of information or location-based data. The data we hold linked to you includes: username, password, programme or activity you are participating in. Our data may also include the site of your programme and a contact email address for you (we will only hold this if we have asked you directly for it when you registered to use the Learning Gain Tool).

All the personal data we manage is processed by our staff in the UK. For the purposes of IT hosting and maintenance this information is located on servers within the European Union. No third parties have access to your personal data unless the law allows them to do so. Research Toolkit Limited (the owners of the Learning Gain Tool) are registered with the Information Commissioners Office to collect and store education and training-related data (registration number Z1305667). We have held this registration since 3rd April 2008.

Your rights
If at any point you believe the information we process/hold on you is incorrect you can request to see this information and even have it corrected or deleted. If you wish to raise a complaint on how we have handled your personal data, you can contact our Data Protection Officer who will investigate the matter. Our Data Protection Officer is Dr David Wilkinson. If you are not satisfied with our response or believe we are not processing your personal information in accordance with the law you can complain to the Information Commissioner’s Office (ICO).